About Maya – The Voice Receptionist That Never Sleeps
Maya is your all-in-one voice receptionist, integrated with LeadConnector. She ensures every call is answered promptly, identifies new leads or existing customers, and efficiently routes conversations, all without human intervention.
Key Features
- Customer & Lead Detection: Instantly distinguishes between support calls and sales opportunities.
- Lead Qualification: Captures essential details (name, email, business type, urgency).
- Appointment Booking: Seamlessly schedules or reschedules on your calendars. đź“…
- Support Ticketing: Creates tickets and logs notes for your team.
- Objection Handling: Responds naturally and keeps the conversation flowing.
- Under 5 Minutes: Calls are kept short, focused, and productive.
Outcomes
- Transform missed calls into closed opportunities.
- Instantly qualify and book leads.
- Properly route customers to support, billing, or booking paths.
- Close unproductive calls politely, tagging them as Do Not Disturb (DND).
Who It’s For
- Agencies looking to scale client support and lead qualification.
- Local service providers (plumbers, real estate agents, medspas, contractors).
- SaaS companies and consultants needing a tech-free receptionist.
- Any business desiring 24/7 call handling without extra staff.
Key Wins
- Personalized & Efficient: Every call is answered, even after hours. 🌙
- Consistent Lead Intake: Reliable customer support and faster bookings.
- Native Setup: No third-party tools required.
Architecture
One Agent, Multiple Paths:
- Agent (Maya): Greets the caller and classifies them.
- New Lead: Qualification, Discovery, Booking, SMS Info.
- Existing Customer: Support, Billing, Booking.
- Not Interested: Polite close.
Maya maintains calls under 5 minutes and can escalate when necessary.
How It Works – From Call to Booking in Minutes
- Caller dials in → Maya greets and classifies.
- Maya asks 2-3 questions → Captures details.
- Instantly books or escalates → Confirmation sent via SMS/email.
- Logs notes and opportunity stage updates in your CRM automatically.
100% Native Build
Built entirely within LeadConnector:
- ✔️ Native calendar booking.
- ✔️ Native workflows & triggers.
- ✔️ Native SMS/email confirmations.
- ✔️ Native opportunities & pipelines.
- ✔️ Native support task creation.
No external stacks, APIs, or add-ons are needed.
FAQ
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Does Maya only use native features?
Yes, everything operates natively without external tools.
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Can it book appointments?
Yes, Maya can schedule, reschedule, and confirm appointments natively.
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How long are the calls?
Calls are optimized to be under 5 minutes, sufficient for qualification and booking.
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Can Maya handle objections?
Yes, Maya is equipped with natural objection handling.
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What happens with not-interested callers?
They are closed politely and tagged as DND to avoid future outreach.
Get Started in Minutes
- Install the template in your account.
- Connect Maya to your phone number.
- Customize calendars and support workflows.
- Start answering every call instantly! đź“ž
Maya transforms missed calls into opportunities — 24/7.
Knowledge Base Tips
To maximize Maya’s effectiveness, consider adding:
- Node Structure: Full conversation flow document, including greetings and customer paths.
- Business Context: Brief details about your business and core services.
- Website Reference: Your Business Website URL for caller reference.
- Short Pitch: 1-2 sentence pitch for common inquiries.
- Common FAQs: 5-10 frequently asked questions with concise answers for Maya to reference.
