Aiphilia DentistVoice: A voice-first AI assistant for dental practices

• Automates front-desk phone calls without sacrificing the human touch 🤝
• Key Features:
  • 📅 Appointment Booking: Books appointments in-call
  • 📋 Patient Information: Captures and verifies contact details
  • ❓ Dental Q&A: Answers common dental questions
  • 💡 Upselling: Softly offers upgrades like whitening packages
  • 🛡️ Objection Handling: Empathetically addresses fears, insurance, and costs
  • 🔇 Silence Recovery: Re-engages during silent or dropped calls
  • 📲 Follow-Up SMS: Sends SMS with patient consent
  • 🤝 Human Escalation: Seamlessly connects to team members when needed

Customization Options:

• 🌟 Dynamic Variables:
  • Clinic Name
  • Service Area
  • Appointment Types (e.g., cleaning, consultation)
  • Local Office Hours
  • Insurance/Pricing FAQs
  • Upsell Offers
  • Escalation Roles (e.g., receptionist, care coordinator)
• 📋 Fallback FAQs: Uses a preset list of top 3 dental questions if custom FAQs aren’t uploaded

Performance:

• Available 24/7 ⏰
• Greets returning patients by name
• Mimics natural conversations 🎤

Quick Setup Instructions:

1. Assign phone number and route to the bot in Voice AI settings
2. Connect your calendar for live in-call bookings
3. Fill in clinic custom values (name, services, hours, FAQs)
4. (Optional) Upload FAQs/documents to the Knowledge Base

Advantages:

• ⚙️ No coding needed
• Fully customizable per clinic
• Ready in minutes ⌛