• FrontDoor AI - Universal Voice Receptionist
  Never miss a customer call again! FrontDoor AI answers, qualifies, and books appointments automatically, ensuring seamless follow-ups.

🌟 Key Benefits

• Capture Every Lead, 24/7: No more missed calls or voicemails.
• Instant Booking: Offers the earliest available slot from your calendar.
• Lead Prioritization: Built-in lead scoring and urgency flags to focus on hot/urgent calls.
• Real-time CRM Updates: Contact fields automatically updated during the call.
• Automatic Follow-ups: Post-call tasks, internal emails, and SMS confirmations (with consent).
• Professional Communication: Clear questions, confirmations, and friendly closings.
• Industry Versatility: Works for home services, medical, real estate, retail, and more—no custom coding required.
• Knowledge Base Integration: Attach your own KB URLs for brand tone or fixed phrases.

🧠 What the Agent Does (Voice Flow)

• Answers calls, collects caller info (name & phone).
• Understands caller intent (booking, urgency, etc.).
• Captures essential details: service requested, location, preferred time, budget, and SMS consent.
• Scores leads (0–100) and sets urgency flags.
• Books the earliest appointment or forwards info for urgent calls.
• Saves call summaries and outcomes (booked, callback, nurture, abandoned).
• Initiates follow-up workflows post-call.

🧩 Included Actions (Toggle Options)

• Calendars & Booking Actions
• Custom Field Updates
  • Call Intent, Service Type, Preferred Time, ZIP, Budget Range, Lead Score, Urgency Flag, SMS Consent, Call Summary, Call Outcome.

🛠️ Custom Values (Account-Level)

• Define these once for reuse:
  • Business Name, Calendar, Service Offerings, and more.

🗂️ Contact Custom Fields

• Call Intent: booking | reschedule | urgent | quote | other
• Service Type: free text
• Preferred Time: e.g., 2025-09-18 02:30 pm
• Location ZIP: specific codes
• Budget Range: free text
• Lead Score: 0–100 scale
• Urgency Flag: Yes or No
• SMS Consent: Yes or No
• Call Summary: short/long text
• Call Outcome: booked | callback | nurture | abandoned

🔌 After-Call Workflow

• Use the "FrontDoor AI - After Call" workflow to manage leads effectively.

📚 Knowledge Base (Optional)

• Attach URLs for a consistent brand voice and fixed phrases.

⚙️ Recommended Agent Settings

• Max Call Time: 9–10 min
• Idle Reminder: ON (7s, 2×)
• Response Speed: Fast
• Interruption Sensitivity: 0.75
• Voice Settings: Temperature, Speed, Volume configured to optimal levels.
• Email After Call: ON

🚀 7-Minute Setup

1. Create Custom Values and Contact Fields.
2. Connect your calendar.
3. Set up FrontDoor AI prompt and initial message.
4. Enable booking and update actions.
5. Create After-Call workflow.
6. Optionally, add KB URL.
7. Conduct a test and go live!

🔒 Privacy & Consent

• Language: English only; offers callback for other languages.
• Data storage: Only structured data as mapped.

💡 Perfect For

• Home Services, Medical & Dental, Real Estate, Wellness, Fitness, Professional Services.

📣 Tagline

AI Voice Receptionist that books appointments, qualifies leads, and updates CRM automatically.

❓ FAQ

• Requires Code? No, just toggle actions and connect calendar.
• Add Your Own KB? Yes, attach one or more URLs.
• Call Transfer? Not by default; urgent calls are managed efficiently.