GoCSM Customer Success System for Agencies
GoCSM is the premier Customer Success platform designed specifically for agencies.

Key Features:

• 📊 Real-time Health Tracking: Monitor customer statuses: Thriving, Healthy, Steady, At Risk
• 🔍 Product Adoption Insights: Analyze feature usage and user activity
• 📋 NPS Feedback Automation: Capture and understand customer sentiment
• 🔒 Login Activity Monitoring: Identify inactive or at-risk accounts
• 🛠️ Renewal and Cancellation Tracking: Set alerts and workflows for notifications
• 📅 Success Center: Access bookings, recordings, updates, and resources
• 🔗 CRM Integration: Seamlessly integrate with your existing CRM and automation tools

Why Agencies Choose GoCSM:

• Customer retention is a system, not luck
• Manage every customer as if they’re your best one